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Vulnerability of OTRS: Cross Site Scripting

Synthesis of the vulnerability 

An attacker can trigger a Cross Site Scripting of OTRS, in order to run JavaScript code in the context of the web site.
Vulnerable software: openSUSE Leap, OTRS Help Desk, SLES.
Severity of this announce: 2/4.
Creation date: 04/10/2019.
Références of this computer vulnerability: CVE-2019-16375, openSUSE-SU-2020:0551-1, OSA-2019-13, VIGILANCE-VUL-30529.

Description of the vulnerability 

An attacker can trigger a Cross Site Scripting of OTRS, in order to run JavaScript code in the context of the web site.
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This cybersecurity bulletin impacts software or systems such as openSUSE Leap, OTRS Help Desk, SLES.

Our Vigil@nce team determined that the severity of this cybersecurity weakness is medium.

The trust level is of type confirmed by the editor, with an origin of document.

An attacker with a expert ability can exploit this computer vulnerability bulletin.

Solutions for this threat 

OTRS: version 7.0.12.
The version 7.0.12 is fixed:
  https://community.otrs.com/download-otrs-community-edition/

OTRS: version 6.0.23.
The version 6.0.23 is fixed:
  https://community.otrs.com/download-otrs-community-edition/

OTRS: version 5.0.38.
The version 5.0.38 is fixed:
  https://community.otrs.com/download-otrs-community-edition/

openSUSE Leap 15.1: new otrs packages.
New packages are available:
  openSUSE Leap 15.1: otrs 5.0.42-lp151.2.3.1

SUSE LE 15: new otrs packages.
New packages are available:
  SUSE LE 15 SP1: otrs 5.0.42-bp151.3.3.1
  SUSE LE 15 RTM: otrs 5.0.42-bp150.2.10.1
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