The Vigil@nce team watches public vulnerabilities impacting your computers, and then offers security solutions, a database and tools to fix them.

Vulnerability of OTRS: Cross Site Scripting

Synthesis of the vulnerability

An attacker can trigger a Cross Site Scripting of OTRS, in order to run JavaScript code in the context of the web site.
Severity of this announce: 2/4.
Creation date: 04/10/2019.
Références of this computer vulnerability: CVE-2019-16375, OSA-2019-13, VIGILANCE-VUL-30529.

Description of the vulnerability

An attacker can trigger a Cross Site Scripting of OTRS, in order to run JavaScript code in the context of the web site.
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This cybersecurity bulletin impacts software or systems such as OTRS Help Desk.

Our Vigil@nce team determined that the severity of this cybersecurity weakness is medium.

The trust level is of type confirmed by the editor, with an origin of document.

An attacker with a expert ability can exploit this computer vulnerability bulletin.

Solutions for this threat

OTRS: version 7.0.12.
The version 7.0.12 is fixed:
  https://community.otrs.com/download-otrs-community-edition/

OTRS: version 6.0.23.
The version 6.0.23 is fixed:
  https://community.otrs.com/download-otrs-community-edition/

OTRS: version 5.0.38.
The version 5.0.38 is fixed:
  https://community.otrs.com/download-otrs-community-edition/
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