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Vulnerability of OTRS Help Desk: Cross Site Scripting via CKEditor

Synthesis of the vulnerability 

An attacker can trigger a Cross Site Scripting via CKEditor of OTRS Help Desk, in order to run JavaScript code in the context of the web site.
Vulnerable software: OTRS Help Desk.
Severity of this announce: 2/4.
Creation date: 09/02/2021.
Références of this computer vulnerability: CVE-2018-17960, OSA-2021-05, VIGILANCE-VUL-34519.

Description of the vulnerability 

An attacker can trigger a Cross Site Scripting via CKEditor of OTRS Help Desk, i...
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This vulnerability impacts software or systems such as OTRS Help Desk.

Our Vigil@nce team determined that the severity of this security announce is medium.

The trust level is of type confirmed by the editor, with an origin of document.

An attacker with a expert ability can exploit this computer vulnerability note.

Solutions for this threat 

Workarounds for this vulnerability are not yet public.
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