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computer vulnerability CVE-2018-19143

OTRS Help Desk: denial of service via Files Deletion

Synthesis of the vulnerability

Impacted products: Debian, openSUSE Leap, OTRS Help Desk, SLES.
Severity: 2/4.
Consequences: denial of service on service, denial of service on client.
Provenance: user account.
Confidence: confirmed by the editor (5/5).
Creation date: 09/11/2018.
Identifiers: CVE-2018-19143, DLA-1592-1, openSUSE-SU-2018:4046-1, OSA-2018-07, OSA-2018-10, VIGILANCE-VUL-27745.

Description of the vulnerability

An attacker can generate a fatal error via Files Deletion of OTRS Help Desk, in order to trigger a denial of service.
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