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Vulnerability of OTRS Help Desk: information disclosure via Drafted Messages Spoofing

Synthesis of the vulnerability

An attacker can bypass access restrictions to data via Drafted Messages Spoofing of OTRS Help Desk, in order to obtain sensitive information.
Severity of this alert: 1/4.
Creation date: 10/01/2020.
Références of this alert: CVE-2020-1767, OSA-2020-03, VIGILANCE-VUL-31295.

Description of the vulnerability

An attacker can bypass access restrictions to data via Drafted Messages Spoofing...
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This weakness bulletin impacts software or systems such as OTRS Help Desk.

Our Vigil@nce team determined that the severity of this computer weakness is low.

The trust level is of type confirmed by the editor, with an origin of privileged account.

An attacker with a expert ability can exploit this vulnerability announce.

Solutions for this threat

Fixes for this vulnerability are not yet public.
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