The Vigil@nce team watches public vulnerabilities impacting your computers, and then offers security solutions, a vigilance database and tools to fix them.

Vulnerability of OTRS Help Desk: information disclosure via PDF Export

Synthesis of the vulnerability 

An attacker can bypass access restrictions to data via PDF Export of OTRS Help Desk, in order to obtain sensitive information.
Vulnerable products: OTRS Help Desk.
Severity of this weakness: 2/4.
Creation date: 09/02/2021.
Références of this bulletin: CVE-2021-21435, OSA-2021-02, VIGILANCE-VUL-34518.

Description of the vulnerability 

An attacker can bypass access restrictions to data via PDF Export of OTRS Help D...
Full bulletin, software filtering, emails, fixes, ... (Request your free trial)

This cybersecurity threat impacts software or systems such as OTRS Help Desk.

Our Vigil@nce team determined that the severity of this computer threat note is medium.

The trust level is of type confirmed by the editor, with an origin of user account.

An attacker with a expert ability can exploit this security threat.

Solutions for this threat 

Patches for this vulnerability are not yet public.
Full bulletin, software filtering, emails, fixes, ... (Request your free trial)

Computer vulnerabilities tracking service 

Vigil@nce provides a software vulnerabilities database. Each administrator can customize the list of products for which he wants to receive vulnerability alerts.