Vulnerability of OTRS Help Desk: information disclosure via Ticket List Synthesis of the vulnerability An attacker can bypass access restrictions to data via Ticket List of OTRS Help Desk, in order to obtain sensitive information.Severity of this threat: 1/4. Creation date: 15/11/2019. Références of this weakness: CVE-2019-18179, OSA-2019-14, VIGILANCE-VUL-30884. Description of the vulnerability An attacker can bypass access restrictions to data via Ticket List of OTRS Help Desk, in order to obtain sensitive information.Full Vigil@nce bulletin... (Free trial)This cybersecurity weakness impacts software or systems such as OTRS Help Desk. Our Vigil@nce team determined that the severity of this security vulnerability is low. The trust level is of type confirmed by the editor, with an origin of user account. An attacker with a expert ability can exploit this vulnerability bulletin. Solutions for this threat OTRS Help Desk: version 7.0.13. The version 7.0.13 is fixed: https://www.otrs.com/category/release-and-security-notes-en/ OTRS Help Desk: version 6.0.24. The version 6.0.24 is fixed: https://www.otrs.com/category/release-and-security-notes-en/ OTRS Help Desk: version 5.0.39. The version 5.0.39 is fixed: https://www.otrs.com/category/release-and-security-notes-en/ Full Vigil@nce bulletin... (Free trial) Computer vulnerabilities tracking service Vigil@nce provides a computers vulnerabilities announce. Each administrator can customize the list of products for which he wants to receive vulnerability alerts.
