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Vulnerability of OTRS Help Desk: information disclosure via the search function

Synthesis of the vulnerability

An attacker can bypass access restrictions to data via the search function of OTRS Help Desk, in order to obtain sensitive information.
Severity of this alert: 1/4.
Creation date: 04/06/2019.
Références of this alert: CVE-2019-9753, OSA-2019-03, VIGILANCE-VUL-29459.

Description of the vulnerability

An attacker can bypass access restrictions to data via the search function of OTRS Help Desk, in order to obtain sensitive information.
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This vulnerability impacts software or systems such as OTRS Help Desk.

Our Vigil@nce team determined that the severity of this security announce is low.

The trust level is of type confirmed by the editor, with an origin of internet client.

An attacker with a expert ability can exploit this computer vulnerability note.

Solutions for this threat

OTRS Help Desk: version 7.0.8.
The version 7.0.8 is fixed:
  https://community.otrs.com/download-otrs-community-edition/
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